Terms of service
Terms of Service
Effective Date: October 5, 2026
Welcome to Qamzora. These Terms of Service govern your use of our website and your purchase of products through our online store.
By accessing our website or placing an order, you acknowledge that you have read, understood, and agree to these Terms of Service.
1. About Qamzora
Qamzora is an online retail store operating on a dropshipping model. Products may be sourced from and fulfilled by third-party suppliers and fulfillment partners.
Email: qamzora.support@gmail.com
Phone: +91 92095 00299
2. Use of Our Website
You agree to use our website only for lawful purposes.
You must not:
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Use the website for fraudulent or unlawful activities.
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Attempt to interfere with or disrupt the website.
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Attempt to gain unauthorized access to our systems.
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Copy, reproduce, or misuse our website content without permission.
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Provide false, misleading, or inaccurate information when placing an order.
We reserve the right to restrict or terminate access to our website where reasonably necessary.
3. Products and Product Information
We make reasonable efforts to ensure that product descriptions, photographs, specifications, prices, colors, and other information displayed on our website are accurate.
However, minor differences may occur due to:
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Manufacturer or supplier changes
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Lighting and photography
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Screen or device settings
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Packaging changes
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Product variations from suppliers
Product availability may change without notice.
4. Prices and Payments
All product prices are displayed on the website at the time of purchase.
We reserve the right to correct pricing errors, product information errors, or other inaccuracies.
Payment must be successfully completed before an order can be processed, unless another payment method is expressly offered by Qamzora.
Qamzora may use third-party payment providers to process payments. Your use of such payment services may also be subject to the provider's own terms and policies.
5. Orders
When you place an order, you are making an offer to purchase the selected products.
An order confirmation does not necessarily mean that the order has been finally accepted. We reserve the right to cancel or decline an order where reasonably necessary, including in cases involving:
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Product unavailability
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Incorrect pricing or product information
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Suspected fraudulent activity
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Incorrect customer information
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Shipping or fulfillment restrictions
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Circumstances outside our reasonable control
If we cancel an order after payment has been received, any resolution will be handled in accordance with our applicable store policies and mandatory consumer rights.
6. Dropshipping and Third-Party Fulfillment
Qamzora uses a dropshipping business model.
This means that products may be shipped directly to customers from third-party suppliers, manufacturers, warehouses, or fulfillment partners.
Orders may therefore arrive in packaging that differs from Qamzora branding.
Where necessary to fulfill your order, we may provide relevant order information to suppliers, fulfillment partners, shipping companies, and other service providers.
7. Shipping and Delivery
Estimated delivery times are provided for convenience and are not guaranteed unless expressly stated otherwise.
Delivery may be affected by:
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Shipping carrier delays
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Customs processing
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Public holidays
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Weather or natural events
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Incorrect or incomplete delivery information
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Supplier or fulfillment delays
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Other circumstances outside our reasonable control
Customers are responsible for providing accurate shipping information.
Qamzora is not responsible for delays caused by incorrect information provided by the customer.
8. Customs, Duties, and Taxes
Depending on the destination, an order may be subject to customs duties, taxes, import charges, or other government fees.
Where applicable, such charges may be the responsibility of the customer unless otherwise stated at checkout.
Customers are responsible for complying with applicable import requirements in their destination jurisdiction.
9. Returns and No-Refund Policy
Our return policy governs eligibility for returns, exchanges, replacements, and other resolutions.
Qamzora may not provide monetary refunds for returned products except where required by applicable law or expressly stated in our applicable store policies.
Where a return is approved, we may provide an exchange, replacement, store credit, or another appropriate resolution, subject to